Viktor Hendelmann 
Executive Summary: HubSpot creates various (B2B) software products for inbound marketing and sales purposes. These software tools allow their business customers to capture leads, drive sales and educate customers through content. HubSpot makes money by charging customers for using the premium features of their software tools. These are divided into so-called hubs and tailored towards … Read more
Executive Summary: Revolut is a neobank offering various financial products to consumers and businesses. It does so through its mobile application, which is available on iOS and Android devices. As a neobank, Revolut does not operate any physical branches. Revolut’s business model is based on several levers, including different subscription plans (for both consumers and … Read more
Executive Summary: Convoy is a freight brokerage platform that facilitates bookings between shippers (that need to transport goods) and carriers with available loads. Contrary to traditional freight brokers that still rely on manual processes (e.g. telephone, email or faxes), Convoy utilizes software to automatically match shippers and carriers. The business model of Convoy is based … Read more
“Hard things are hard because there are no easy answers or recipes. They are hard because your emotions are at odds with your logic. They are hard because you don’t know the answer and you cannot ask for help without showing weakness.” Ben Horrowitz Let’s face it: Product Management is tough. Really tough. You must … Read more
Executive Summary Flexport is a digitally enabled freight forwarder that helps other businesses to transport and store goods across the globe. The business model of Flexport is based on various services around the shipment of goods. Their main source of income comes from the fees of transporting goods. Other revenue streams include storing goods (i.e. … Read more
Executive Summary: TransferWise is an online money transfer service that allows customers to send money at low fares across 50 different currencies. Contrary to traditional exchange services and banks, TransferWise claims to up to 13x cheaper. Founded in 2011 by two London based Estonians, the company makes money by charging a fee on every cross-currency … Read more
Executive Summary: Wish is a mobile-first e-commerce platform that connects interested buyers with international sellers (mainly from China). The app utilizes an algorithmic feed along with different psychological “tricks” to boost sales. Wish makes money via sales fees, logistics services offered to merchants, and by selling ads (called ProductBoost) on its platform. Founded in 2011, … Read more
Executive Summary: N26 is direct bank offering various financial products through its mobile application. Its main differentiator from traditional banks is a technology-first approach to banking, no physical branches, convenience of service, free accounts, and a transparent fee structure. The business model of N26 is based on charging private consumers or business owners for premium … Read more
According to Owl Labs, 18 percent of the current workforce has worked in a remote setting. Globally, 52 percent of people work from home at least once a week. Not convinced yet? How about this: In a world where remote work is offered more and more often, a question remains: can product managers work remotely? … Read more
“If you don’t appreciate your customers, someone else will.” Keeping your customers happy at all cost isn’t just some meaningless business advice, but should be at the core of any business operation. In fact, research shows that a 5 percent increase in customer retention can raise profits anywhere between 25 to 95 percent. Moreover, the … Read more