What Is An iBuyer?

In recent years, companies like Opendoor and Offerpad have flocked the streets of many American cities with their inviting signs, allowing interested buyers almost instant access. These companies are what people in the real estate industry refer to as an iBuyer. Their promise is maximum convenience, a fair offer, and as much flexibility as their … Read more

Essential Customer Retention And Loyalty KPIs

“If you don’t appreciate your customers, someone else will.” Keeping your customers happy at all cost isn’t just some meaningless business advice, but should be at the core of any business operation. In fact, research shows that a 5 percent increase in customer retention can raise profits anywhere between 25 to 95 percent. Moreover, the … Read more

The SaaS Business Model – A Complete Guide

In 2011, venture capital investor Marc Andreessen published his famous article “Why Software Is Eating the World”. He boldly predicted that software will become an essential part of our daily lives. Over 10 years later, his predication became reality. Nowadays, software companies such as Google or Microsoft, are some of the most profitable and valuable … Read more

Five Factors That Influence Customer Retention

I’m sure you’ve heard it time and time again: convincing new customers to make a purchase is much more expensive than trying to convert existing ones. In fact, increasing your customer retention rate can boost profits anywhere from 25 to 95 percent. Furthermore, acquiring a new customer can be up to 25 times more expensive … Read more